Terms & Conditions

These are our terms and conditions for the use of our website dendara.co.uk and the purchase of products through the website.

If you have any queries about these terms, please contact us using the contact form.

The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that Dendara Ltd. may at any time make changes to or remove part of this website without any liability to customers for such changes. Dendara Ltd. reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.

A contract will only come into existence between you, the customer, and us once your order has been processed and dispatched.

1. When you as a customer place an order via this website, you warrant by placing the order that:
2. You are not a minor or otherwise legally incapable of entering into a binding contract.
3. The personal details which you give us on registration are fully complete and accurate.
4. You are not using a false name or the name of any other person or body which you are not authorised to use.

Place of Order

When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.

Canceling an Order

You can cancel an order up to 48 hours prior to delivery date. Kindly email us and we will cancel and refund your order to your original payment method.

Acceptance of an Order

When an order is placed you will get an automated confirmation email. We will contact you personally via phone within 24hrs to confirm the details.


We currently do not offer delivery, rather, daily pick-ups From 10:00 am – 1:00pm at our bakery.

Returns Policy

As our products are handmade to order and perishable, no returns are accepted. If in the unlikely event it happens you have any issues with your order, kindly email us with your feedback and we will make sure to do our best to meet your requirements.


We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors. Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.


If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such terms or conditions shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
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